Tag Archive | technology

The erosion of quality in today’s ‘hurry-up-and-half-ass-it’ economy

A few years ago, I took a temp job as an entertainment blogger for an online magazine. My boss’s name was Ron. He was short with a clenched jaw and shoulders so stiff that they came up to his ears. Ron would spend his day walking up and down the rows of desks, screaming horrific […]

Anything you can do, a computer can do better

My boss called me into his office the other day. “Take a seat,” he said. “I’ve got big news.” My heart jumped. “Is it about that promotion I’ve been asking for?” “Not exactly,” he said, sinking into his chair. “I’m afraid I’m going to have to let you go.” “Oh.” I looked down. “This doesn’t […]

Not much networking, but plenty of debauchery at the local chamber mixer

Depravity and debauchery are hallmarks of any successful chamber mixer. And if you can network a little, too, then so much the better. (But really, it’s all about the debauchery.)

‘If you need assistance, please hang up and pound sand’

Dear customer-service call-center representatives: When I phone your organization, please don’t flood me with a deluge of personal questions before I even have the opportunity to utter “hello.” I’m the customer, and I’m the one who’ll ask the questions. (That is, if you ever take me off “hold.”) You don’t need to know my last […]